By the middle of next month, Uber customers all through the US will be able to tip their drivers on their mobile devices. Photo by using Mahathir Mohd Yasin/Shutterstock
June 20 (UPI) — Uber customers can tip their drivers on their mobile devices starting Tuesday in a few U.S. Towns. In an e-mail to its contractors, the journey-hailing company stated riders in Seattle, Minneapolis, and Houston now have the option, and the rest of u. S. This will follow with the give-up of July. The tipping choice hadn’t been available at the Uber app, but drivers should accept cash gratuities.


Uber said it’s far developing a 180-day plan to make using “greater bendy and much less stressful.” Other planned modifications consist of paying drivers if their rider cancels after minutes or extra, compensating drivers who’ve to wait extra than two minutes for their rider, and a $2 bump to the bottom fare for youngster riders. Uber has set up non-obligatory harm protection insurance and extended the per-mile rate to help make up for the value. Many lawsuits among drivers have involved loss of tipping on the Uber app. Rival Lyft already has the option. Uber CEO Travis Kalanick has previously had a “principled” competition to tipping because it reduces wages by using restaurants and taxicab organizations.

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Kalanick announced on June thirteen he is on leave from the agency to grieve the lack of his mother in a boating coincidence remaining month. He in advance published on Uber’s website that he had to “essentially alternate as a leader and grow up” after a video surfaced of him arguing with an Uber driving force. Kalanick’s assertion got here earlier than Uber held a body of workers assembly to speak about pointers from a months-long investigation through former U.S. Attorney General Eric Holder concerning operation at its headquarters, including sexual harassment. Several executives and board contributors have these days departed from the business enterprise.

“I look at Uber as an administrative center lifestyle that has failed. So now we know, working at Uber is not constantly high-quality,” Kate Bischoff of tHRive Law & Consulting told CNBC. “It’s tough; it seems to have this bro’ subculture. Each one of these person cases now appears greater credible. So yeah, if they’re treating drivers poorly, there is a natural human reaction to take that critically.”

Take another look at Customer Loyalty.

An enhanced customer experience greatly helps in building loyalty, thereby increasing the user retention rate. The better it is, the more users are likely to return to avail of your service. Loyal customers account for a major stake in the total number of customers of a company. Ranging from startups to global enterprises, every business gives prime importance to loyal customers. With the help of apps, businesses can start a loyalty program by providing attractive offers and discounts to existing customers. This, in turn, will not only help in retaining customers but also increase revenue.

Take another look at Customer Appreciation.

Empowering the customers for advocacy and word-of-mouth marketing is an effective way for small businesses. With the help of an app, users can easily share their opinions on the web, including social media, send referrals or write online reviews. Word-of-mouth is one of the proven and powerful marketing tactics, and with it, the task becomes much easier.

Final word

Apps greatly help in transforming the course of your business, thereby making it more customer-centric and prospering. Thus, it is ideal for small businesses to reconsider